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Customer Care > Rediffmail > You Asked
Rediffmail is very slow for the past few days. What is the matter?

  • The most common reason that users face this problem is due to their Internet connections being slow.
  • The speed with which you login and access RediffMail depends on various factors, such as your location, ISP (Internet Service Provider), type of connection, and modem speed.
  • If you find that any site you access from your browser is slow, you may contact your provider asking them to check the connection or if you are using a dial-up you could have your phone lines checked.
  • The other common reason is network congestion caused due to too many people all trying to reach the same services at the same time.
  • It could also be due to specific environmental conditions that determine the connection speed or possibly our servers may be facing a temporary problem.
  • These are temporary conditions and often get cleared soon. At such times you could try accessing the site after a short interval of time.

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