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Customer Care > Rediffmail > You Asked
What is 'Return Receipt'?

Return receipt is a feature by which you can get an acknowledgement (email) when the recipient reads the email that you have sent. To get a return receipt, click on 'Return Receipt'.

When the recipient opens your email, he/she gets a pop up saying:
“The message sender has requested a response to indicate that you have read this message. Would you like to send a receipt?” Yes | No.

You get a message (example): “This is a receipt for the mail you sent to at 10/10/2006 12.15pm.
This receipt verifies that the message has been displayed on the recipients computer at 10/10/2006 12.15pm”.

In case the receiver chooses ‘No’, then you will not receive the receipt.

Please note that when you ask for a return receipt and the receiver reads your mail on a web based email client, this function cannot be performed. Return receipt is only possible in email clients like Outlook Express, Netscape, Eudora etc.

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