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Customer Care > Rediff Matchmaker > You Asked
"Why can't I send mail to others even though I am a subscriber?"

Being a Subscriber you can send emails to members.

Please follow the below procedure to send a mail.
  • Search for a profile you like.
  • Click on "Email me".
  • As per user's contact settings, if you need to send a smile first, please click on the button "Send a smile".
  • Rediff Matchmaker will forward an automated message to the member. This message will also have a link to your profile. If you receive a smile back from that profile only then can you send a personalized e-mail.
  • For users who have a different contact setting, you can email directly without sending a smile.

Note: It is at the member's discretion how he/she wants to be contacted by others.