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Customer Care > Rediffmail Mobile/Plus > You Asked
"Why has the site become so slow?"
  • The most common reason that users face this problem is due to their connections to the internet being slow.

  • If you find that any site you access from your browser is slow, you may contact your provider asking them to check the connection or if you are using a dial-up you could have your phone lines checked.

  • The other common reason is network congestion caused due to too many people all trying to reach the same services at the same time.

  • It could also be due to specific environmental conditions that determine the connection speed or possibly our servers may be facing a temporary problem.

  • These are temporary conditions and often get cleared soon. At such times you could try accessing the site after a short interval of time.

  • Does this answer your question?