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Customer Care > Rediffmail Mobile/Plus > You Asked
"I am not able to receive any mails."

This problem could possibly occur due to a technical problem either on our servers or the servers which resolve our domain name. To be able to investigate this problem we would need some information from you. Please send us a copy of the exact error message that the sender receives when a mail is sent to your account.

You could also send yourself a mail from another account and forward us a copy of the bounced mail.

Does this answer your question?