New to Customer Care?
How can I retrieve my deleted emails?
All your deleted mails go to the ‘Deleted Mail’ folder.
To retrieve emails from your Deleted Mails Folder, go to 'Deleted Mail' folder > select the email(s) you want to retrieve > ‘Move to folder’ (from the drop down).
Alternately, you can also choose the mail(s) you want to move, right click > ‘Move to Folder’ and choose the folder you want to move the mails to.
The deleted mails stay in the folder for only 24 hours. After 24 hours, they get permanently deleted. Similarly, if you clear your Deleted Mail folder, then the mails cannot be retrieved.
Does this answer your question?