New to Customer Care?
How do I divert incoming emails into specific folders?
If you wish to divert certain incoming emails to specific folders, you can use mail filters.
To set up a mail filter, go to Settings > Mail filters > Stay organised
Under ‘Create new filter’ you can choose the criteria that needs to be fulfilled for the email to reach that folder.
Eg: You want all email from Rediff Shopping to come under the folder ‘Great Offers’ which you have created.
You go to My Settings > Mail filters > Stay Organised
You choose ‘Subject’ as your criteria and choose ‘contains’ and write ‘Rediff Shopping’
Now whenever you receive a mail with ‘Rediff Shopping’ in the subject line, the mail automatically goes the ‘Great Offers’ folder.
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