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Customer Care > Rediff Shopping > You Asked
How will I know if my order is approved?

  • On receiving the payment for the value of your order, an email will be sent to your id informing you on the approval of the order.
  • For orders placed via net banking payment option, we require atleast 24 - 48 hours to approve the order. For security reasons we work on the basis of the communication from the bank intimating us on the status of the payment.
  • If the payment is declined (credit cards & net banking), you will be informed of the same via email as well.
  • By payment declined, we mean that the bank has not cleared the transaction due to which the order is declined. For further information, you are requested to contact your bank.


Other related topics
My order has already been registered? Why is there a delay in receiving it?


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