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Customer Care > Rediff Shopping > You Asked
Can I alter / change the product once registered.

We do not accept any alterations to the product or product detail / specifications once the order is registered with us. If you still do not wish to keep the order, then send us an email to cancel the order within 24 hours of registration.

Under certain conditions, where alterations / cancellation is requested before dispatch, the refunds will be done via Rediff gift certificates. A Rediff gift certificate will be awarded to the customer. This will be sent to the email id mentioned at the time of registering the order. The mail will also carry the steps and procedure to redeem the Rediff gift voucher.

Other related topics
How do I cancel an order?

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