If you are not able to retrieve your password online, please send us a message by clicking on the ‘No Contact Customer Care’ button below. Your password will be sent to your Alternate Email ID, which you had specifed at the time of registration.

Click on ‘Change Password’ link on the My Settings page. Enter the secured area by entering your password. Type your current and new passwords in the fields displayed. It is recommended that you change your password frequently for better security.

This happens due to – Incorrect Username / Incorrect password In case you have forgotten your password: a. Click on the “Forgot your password?” link on the login page. b. Enter your username and click the “Submit” button. c. Enter the details of your “Date of Birth”, “City” and “Country” exactly as you had filled […]

While in Inbox: Select the unwanted mail(s) and click the ‘This is spam’ button to send them to the Junk Mail folder. The sender of the mail(s) will be automatically added to our list of suspected spammers and blocked from sending you any further mail. While reading mail: Also when you are reading an email […]

If you have blocked a sender, you can unblock by removing the contact from the block sender’s list. To do this, go to the ‘Block Sender’ page. Select the email id from the ‘Block Sender List’ and click the ‘Remove’ button.

If you receive mails inspite of blocking the sender, it may be because the sender is using multiple email ID’s. You should try the following: You can set a filter with obvious keywords that have been used in the subject of the emails. When you set the filter, Rediffmail system will divert the emails containing […]