If you are not able to retrieve your password online, please send us a message by clicking on the ‘No Contact Customer Care’ button below. Your password will be sent to your Alternate Emai...
Category Archives : Freemail RSS feed for this section
I want to change my password. What should I do?
Click on ‘Change Password’ link on the My Settings page. Enter the secured area by entering your password. Type your current and new passwords in the fields displayed. It is recommended th...
I cannot log in to my mail box. Everytime I encounter a problem and the message says “Sorry log in failed
This happens due to – Incorrect Username / Incorrect password In case you have forgotten your password: a. Click on the “Forgot your password?” link on the login page. b. Enter your ...
I am getting unwanted mails in my Inbox. How can these mails be stopped?
While in Inbox: Select the unwanted mail(s) and click the ‘This is spam’ button to send them to the Junk Mail folder. The sender of the mail(s) will be automatically added to our list of s...
I have blocked some of the email address which are very important please let me know how to unblock them
If you have blocked a sender, you can unblock by removing the contact from the block sender’s list. To do this, go to the ‘Block Sender’ page. Select the email id from the ‘Blo...
I have been receiving dirty mails since a long time and though I am blocking them, I continue to receive them.
If you receive mails inspite of blocking the sender, it may be because the sender is using multiple email ID’s. You should try the following: You can set a filter with obvious keywords that have...
What is junk mail , which mails are put into the junk mail folder and how do they get deleted?
Junk mails are mails that are sent to a mailing list that has been obtained through various means. It is mail that has not been requested by the user. Hence any commercial mail that is received by a u...
I can’t send or receive any messages from my mail account.
You could be facing a problem due to the following reasons: If you have placed the senders email id in your Block Sender list. If this is the case, all mails from this user will bounce back to the sen...
I have lost my password and am unable to log into my account.
You can retrieve your password online. Please follow the procedure given below to retrieve your password: 1. Click on the “Forgot your password?” link on the login page. 2. Enter your user...